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Analyst Reports
- "Untangling Marketing Technology" (Forrester, 2002)
Courtesy of One To One
- "Get ROI from Design" (Forrester, 2001)
Courtesy of Cap Gemini Ernst & Young CRM Services Group
- "The ROI of Selling Online" (Forrester, 2001)
Courtesy of Cap Gemini Ernst & Young CRM Services Group
- "Mastering Online Customer Service" (Forrester, 2002)
Courtesy of Seurat Company
- "Online Advertising Picks Up Again" (Forrester, 2002)
Courtesy of Wanadoo Espana
- "When Online Branding Works" (Forrester, 2002)
Courtesy of AIB Corporate Banking
- "Best Practices for Usability Testing" (Forrester, 2002)
Courtesy of Theo Mandel
- "Managing Content Hypergrowth" (Forrester, 2001)
Courtesy of Vignette
- "Managing the Content Explosion into Content-Rich Applications" (Yankee Group, 2001)
Courtesy of Vignette
- "Homegrown Content Management: Pull The Plug" (Forrester, 2000)
Courtesy of Vignette
- "CRM's Future" (Forrester, 2002)
Courtesy of Seurat Company
- "Demand Forecasting Done Right" (Forrester, 2002)
Courtesy of K2B Inc.
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