Sales & Marketing Institute of New Zealand
Saturday 20 March 2010

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Sales & Marketing Institute
PO Box 99 041
Newmarket
Auckland
Tel/Fax 09 818 4224
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Customer Relationship Management »


Real Market Today
The Customer Relationship Management Daily Report.

New Zealand Post (Direct Marketing Services)
Covers everything a business needs to successfully manage customer relationships, including proven strategies for business growth and tools to help those strategies happen.

Accelerating1to1.com
Build loyalty into your e-business. Measure the results of personalisation.

Is 1to1 a Risky Investment?
To transform your organisation into anything resembling a 1to1 enterprise, you will need to be extremely aggressive in your spending.

Personalisation and Privacy: The Race Is On
Personalisation has the potential to completely revolutionize market relationships. But this potential cuts two ways.

Personalisation — Yesterday, Today and Tomorrow
The world of personalisation on the web has evolved dramatically from a few years ago when the potential power of the web was being realised.

Personalisation.com
A source for information and analysis on all aspects of web personalisation - news, personalisation newswire with email alerts on new articles and resources from around the web.

CRM Guru
Customer relationship management newsletters, moderated discussion, and a guru panel providing answers to tough CRM, PRM, eCRM, and eMarketing questions.

Professional Society for Sales and Marketing Training
Committed to improving sales, marketing, and customer relations through excellence in training.

MarketingPower.com
American Marketing Association site to supply marketing professionals with information, products and services. Extensive Best Practices articles, ROI enhancing tools through the marketer´s toolkit, and marketing-focused news.

ITtoolbox
Branded network of 12 web properties catering to all levels of professionals working with IT products or making IT related decisions. Customer relationship management, e-Commerce, and more.

MarketingProfs.com
Full of marketing know-how from professors and professionals. Free membership provides access to articles, tutorials, hot tips and an informative bi-monthly newsletter. Well worth a visit.

Clickz Network
Daily or weekly newsletter subscriptions to make sure you miss nothing in the world of online marketing and advertising. Headlines, brief descriptions, and links to ClickZ articles and columns.

AchieveGlobal Sales Training
A research based global training company specialising in sales, customer service, leadership and teamwork. With an office in Auckland, AchieveGlobal is the world´s largest soft skills provider and works with many successful organisations.