Effective Communication - The Key to Organisational Success »
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| Speaker | Roseann Gedye |
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The ability to communicate effectively is fundamental to good management. For communication is the glue that holds relationships, teams and organisations together. Success in business today is largely dependent upon people’s ability to connect with both internal and external customers. This course examines a number of practical aspects of effective communication. Topics covered • Participants will be exposed to a number of communication issues including:- • Defining the variables that influence the process of communication • Understanding the universal principles that govern the discipline of communication • Recognising the importance of situational listening styles • Evaluating essential listening skills • Assessing the power of non verbal communication • Analysing four communication styles • Discovering ways to connect with different communication styles • Examining the role of power in communicative events • Recognising the perceptual filters and the impact they have on relationships • Assessing communication competency and strategising ways to improve this • Evaluating emotional competencies in relation to communication Roseann Gedye is the founder of her own communication advisory service known as Roseann’s Principles. She is a sought-after consultant in industry particularly in the areas of communication, leadership, change and motivation. With thirty years of educational experience, Roseann has written and presented a number of communication and educational programmes. Also she has spent some five years working as a member of the management team for Success Motivation International and was the 1995 World Client of the Year for this organisation. Come and Roseann and get the chance to network too! FREE Event for members, $20 (incl GST) for non members | |