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Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone
 
 
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Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Paperback)

by Stephen Coscia (Author), Stephen Coscia (Author) "Customer service, when boiled down to its purest form, is the act of one person helping another person..." (more)
Key Phrases: Better Business Bureau, Customer Service Over the Phone, Quality Cup
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